Marketing Cloud is the premier platform for delighting customers with 1:1 customer journeys — and it is never late to update. Its monthly upgrades always have something awesome for marketers to play around with.
Salesforce is all geared up for the cold months as it rolls out another batch of massive updates for Winter ‘20.
Is social still important?
This is the question that AFDigital Founder Pauline Pangan dissected in her Innovation Forum 2019 talk, “Why Social Listening Matters Now More Than Ever.” In a nutshell, in a world where connected customers expect a connected experience, the answer to the big question is YES.
In the Fourth Industrial Revolution, where rapid technological change is transforming the way customers and businesses connect, it has become more important than ever to have a winning Customer Relationship Management (CRM) strategy. Don’t have one yet? Getting started may not be as difficult as you think.