In these extraordinary times where digital innovation advances to become the modern solution for sustainability and staying connected, more people are relying on e-commerce for convenient access to resources and essentials.
Salesforce’s Summer ‘20 release is a big one, as the company aims to make our lives as Salesforce users so much easier especially during these changing times. Salesforce has so much to offer on this release for Service Cloud users, so here’s a roundup of the most interesting updates for us!
The Salesforce Summer ’20 release is almost out (starting May 29!) and we, at AFDigital, simply cannot wait! Summer ‘20 promises to deliver innovations across the entire Customer 360 Platform to support Salesforce users in times of change. We compiled the best features of this release for Sales Cloud below, so check them out!
We are so excited for Salesforce Marketing Cloud’s newly added features for its May 2020 release and how it will make our lives as marketers as easy and efficient as possible while creating more meaningful customer experiences. According to Salesforce, the May 2020 updates will be released from 30 May through 6 June. But before we play around on the platform itself, let’s explore what’s new and interesting with Marketing Cloud!
With the global threat of COVID-19 affecting businesses and customers alike, it goes to show how essential it is to provide relevant customer experiences, keeping customers informed and in touch with the brands they subscribe to. Salesforce has not stopped bringing new enhancements to the #1 marketing automation tool so marketers can provide the latest news and updates about their situation and actions during this crisis. AFDigital, as a multi-cloud implementation partner, is so excited to use these tools and share them with our customers!
As part of our journey in becoming #BiggerAndBetter, we focused more on giving you the best customer experience last February. Learn about our new project where we’ll talk about our digital transformation stories, Rent.com.au’s marketing automation journey, our CEO Robin Leonard’s insightful webinar, and the newest Spring ‘20 release highlights!
Technology has become intertwined with the everyday lives of humans, and organisations are now left with one question: how do they cope with the ever-growing expectations of this hyper-connected society?
Salesforce has a LOT in store for its customers this Spring ‘20 release and we at AFDigital definitely can’t wait for all the features to be available starting 17 February. Here’s the low-down of what new things to expect for Salesforce Sales Cloud, the world’s #1 CRM.
The Salesforce Spring ‘20 Release will be globally available starting 17 February 2020 and we can’t wait to use all the cool new innovations that Salesforce has innovated for us! While we wait for all the new features to be available, get a first look on these new enhancements — starting with Service Cloud!
As part of Salesforce’s Spring ‘20 release, the Marketing Cloud update is PACKED with cool new tools and features that definitely make our lives as marketers easier. Marketing Cloud is the premier platform for delighting customers with 1:1 customer journeys. Here’s what’s new with Marketing Cloud and Social Studio!
AFDigital had an awesome 2019 full of events, milestones, and successful customer journeys and it was all because of YOU! As 2020 unfolds, we are preparing a lot of these events and journeys on a whole different and better level to give back to you. Get to know about Villa World, our new clients, Heroku, team certifications, and the newest Salesforce Spring ‘20 update that will be dropping soon.
AFDigital is well on its journey with Heroku, the platform-as-a-service that enables companies to spend their time developing and deploying apps that immediately start producing value. As we equip our teams to implement and utilise the platform, we keep discovering more and more of its amazing capabilities.
This year had been one exciting ride for AFDigital and our clients. With still a month left to 2019, we still have plenty of surprises up our sleeves — and we dished out some of them in our November newsletter.
The recently-concluded Dreamforce ‘19 has been nothing short of amazing, as thousands of trailblazers gathered in San Francisco, CA to talk of inspiration, innovation, and giving back.